Merging Customers (Duplicate Customer Accounts)

Sometimes happens that a customer has more than one account and it is necessary to merge them into one. 

Only an admin can do this - write your request to nos@oska.com with the numbers of the clients you wish to merge.


Task: Client search

  1. Client edit
  2. Filter (f.e. by name)
  3. Search
  4. Click on line with client number that we want to keep, we describe the other customer number
  5. Advanced settings
  6. Click on "Merge client" tab
  7. Inser the duplicite client number (this number will disappear from the database)
  8. Click on Merge
  9. Save & Back and it is done :-)